{"version":1,"kind":"page","url":"https://www.onticord.ai/contact","title":"Contact Onticord","description":"Contact Onticord, Inc. about Shopify operations, getting connected, support, or privacy and legal questions.","content":[{"type":"paragraph","content":["Onti is operated by ","Onticord, Inc."," For product questions, help getting connected, or a conversation about your Shopify operations, email"," ",{"type":"link","href":"mailto:seth@onticord.ai","children":["seth@onticord.ai"]},". Tell us what you are trying to do and which systems are involved so we can help with the next step."]},{"type":"heading","level":2,"text":"Getting started and support"},{"type":"paragraph","content":["If you need help connecting your agent, start with the"," ",{"type":"link","href":"https://auth.onticord.ai/agents","children":["agent connection guide"]},". For a support request, include the page or step where you got stuck and the error message you saw. Leave passwords, access tokens, and customer records out of your email. We can work out what evidence is needed after understanding the issue."]},{"type":"heading","level":2,"text":"Privacy and legal questions"},{"type":"paragraph","content":["For questions about our terms or handling of personal information, email"," ",{"type":"link","href":"mailto:legal@onticord.ai","children":["legal@onticord.ai"]},". Our ",{"type":"link","href":"https://www.onticord.ai/privacy","children":["Privacy Policy"]}," and"," ",{"type":"link","href":"https://www.onticord.ai/terms","children":["Terms of Use"]}," describe the service and how to contact us about those policies. If you are a shopper asking about an order, contact the merchant that sold it to you."]},{"type":"paragraph","content":["Learn more ",{"type":"link","href":"https://www.onticord.ai/about","children":["about Onticord"]}," and the ",{"type":"link","href":"https://www.onticord.ai/platform","children":["decisions that stay with you"]},"."]}],"links":{"html":"https://www.onticord.ai/contact","markdown":"https://www.onticord.ai/contact.md","json":"https://www.onticord.ai/contact.json","agentInstructions":"https://auth.onticord.ai/llms.txt"}}