# Built for Shopify stores first.

[Canonical page](<https://www.onticord.ai/ecommerce>)

Onticord for ecommerce

Your store, help desk, warehouse, subscriptions, reviews, and returns each know part of what happened. Onticord reads all of them, works out the whole story, and hands you the fix. Four jobs. Start with the note.

Every reply and every refund waits for your yes.

[Get started](<https://auth.onticord.ai/sign-up>)

[How Onticord works underneath](<https://www.onticord.ai/platform>)

## Onticord’s note, Monday at 7:00 (illustrative example)

> The wool throw has a problem, and it started with the August batch.

### What Onticord found

- Judge.me: 4 one-star reviews in 9 days. All four say “pilling”.
- Loop Returns: Returns on it tripled since Aug 20. Reason: quality.
- Shopify: 212 sold since the Aug 20 restock, a different supplier lot
- Gorgias: 6 open tickets use the word “pilling”. None are linked to each other.
- Klaviyo: It’s the hero product in Thursday’s email to 40,000 people

The August lot needs checking. Thursday’s email was about to sell it to 40,000 people.

### The fix, waiting for your yes

1. Klaviyo: Swap the throw out of Thursday’s email
2. Shopify: Hide the throw until you’ve checked the lot
3. Gorgias: Reply to the six with an exchange from the earlier lot, or a refund, their choice
4. Loop Returns: Approve the open returns on it without the back-and-forth
5. Judge.me: A reply to the four reviews, drafted for you to send or not

You tap Approve. Thursday’s email goes out without the throw, and the six hear from you today.

## Start with the note. Hand off the rest when you’re ready.

Four jobs, each ending in something you can point to: a problem caught this week, a customer kept, a refund avoided, a morning without a queue. Some of it is work your team does today. The rest nobody has time for: reading every order, ticket, shipment, and review, all week, and catching what changed before anyone asks.

Start here

### Commerce Intelligence

[Hear about the problem this week, not next quarter.](<https://www.onticord.ai/ecommerce/commerce-intelligence>)

A product whose returns and one-star reviews are climbing together. A campaign about to outsell its stock. A Monday note on what needs a person this week, and under every line, the orders that prove it.

- Judge.me
- Yotpo
- Loop Returns
- Gorgias
- Shopify
- Triple Whale
- Klaviyo

Then, when you’re ready to hand off the fixing too:

### Customer Rescue

[Keep the customer when the order goes wrong.](<https://www.onticord.ai/ecommerce/customer-rescue>)

A late package. A second complaint. A subscriber who just asked to cancel. Kept looks like this: a replacement already moving, a renewal skipped so the month doesn’t sting, and an apology that reads like you wrote it, because you approved every word.

- Gorgias
- Shopify
- Recharge
- ShipBob
- AfterShip
- Corso
- LoyaltyLion
- Loop Returns
- Klaviyo

### Revenue Rescue

[Win back the money already walking out the door.](<https://www.onticord.ai/ecommerce/revenue-rescue>)

A card that failed on renewal. A refund that could have been an exchange. A cart left at checkout. Each one gets its own answer, for that customer, instead of the same coupon for everyone.

- Recharge
- Shopify
- Klaviyo
- Loop Returns
- Rebuy

### Operations Autopilot

[Have the morning’s mess sorted before your team sits down.](<https://www.onticord.ai/ecommerce/operations-autopilot>)

Late orders, stockouts, an address changed after checkout, a count your store and warehouse disagree on. Handled with the warehouse, the carrier, and the help desk in one go, so the queue your team opens is short.

- Shopify
- ShipBob
- ShipHero
- Easyship
- 17TRACK
- Gorgias

## Works with what you already run.

One fix can reach the ticket, the shipment, the subscription, and the email at the same time, because Onticord is already connected to all of them. Shopify is the deepest of those connections.

### Shopify

The whole store, not just orders.

- Orders
- Customers
- Products
- Variants
- Collections
- Draft orders
- Fulfillments
- Refunds
- Returns
- Discounts
- Inventory
- Locations
- Markets
- Metafields
- Metaobjects
- Files
- Webhooks
- Customer accounts
- B2B companies
- Shopify Flow
- Shopify Payments
- Shop Pay
- Store settings

### Support and customer experience

- Gorgias
- Zendesk
- Intercom
- Help Scout
- Re:amaze
- Richpanel
- Kustomer
- Front
- Freshdesk
- Aircall
- Dialpad

### Email, SMS, and lifecycle marketing

- Klaviyo
- Attentive
- Postscript
- Omnisend
- Mailchimp
- Privy
- Sendlane
- Drip
- Customer.io
- Retention.com
- PushOwl
- Brevo
- PostPilot

### Subscriptions

- Recharge
- Appstle
- Skio
- Loop Subscriptions
- Stay AI
- Seal Subscriptions
- Smartrr
- Bold Subscriptions
- Ordergroove

### Reviews, loyalty, and referrals

- Yotpo
- Judge.me
- Loox
- Okendo
- Stamped
- LoyaltyLion
- Smile.io
- REVIEWS.io
- Junip
- Growave
- Rivo
- Trustpilot
- Swym Wishlist Plus

### Returns, tracking, and post-purchase

- Loop Returns
- AfterShip
- Corso
- 17TRACK
- Route
- ReturnGO
- Track123
- Parcel Panel
- Malomo
- Wonderment
- Narvar
- Happy Returns
- Redo

### Fulfillment, shipping, and warehouses

- ShipBob
- ShipHero
- ShipMonk
- Easyship
- ShipStation
- Shippo
- EasyPost
- Flexport
- Amazon MCF
- Cin7
- Linnworks
- Brightpearl
- Katana
- Extensiv

### Carriers

- UPS
- FedEx
- USPS
- DHL
- Canada Post
- Royal Mail
- Australia Post
- DPD
- Evri
- GLS

### Payments and billing

- Shopify Payments
- Shop Pay
- Stripe
- PayPal
- Braintree
- Klarna
- Afterpay
- Affirm

### Upsell, personalization, and bundles

- Rebuy
- Nosto
- Vitals
- Intelligems
- ReConvert
- Zipify OneClickUpsell
- PickyStory
- Kaching Bundles
- Simple Bundles
- Bundler
- Frequently Bought Together
- Wide Bundles

### Analytics and attribution

- Triple Whale
- Northbeam
- Polar Analytics
- Google Analytics 4
- Elevar
- Littledata
- Lifetimely
- Daasity
- Fairing
- KnoCommerce
- Black Crow AI

### Advertising

- Meta Ads
- Google Ads
- TikTok Ads
- Pinterest Ads
- Snapchat Ads
- Microsoft Ads

### Sales channels and marketplaces

- Amazon
- eBay
- Walmart
- Etsy
- TikTok Shop
- Meta Shops
- Google Merchant Center
- Faire
- Tapcart

### Storefront, search, and merchandising

- PageFly
- Replo
- GemPages
- Zipify Pages
- Searchanise
- Boost AI Search
- Algolia
- Klevu
- Globo Product Options
- Easify Product Options
- Hulk Product Options
- Infinite Options
- Tolstoy
- Videowise
- Consentmo
- TinyIMG
- Avada SEO
- Booster SEO
- Hextom

### Affiliates and creators

- Social Snowball
- UpPromote
- ReferralCandy
- Refersion
- GoAffPro
- BixGrow
- Impact
- Awin
- ShareASale
- Rakuten Advertising

### Print on demand and dropshipping

- Printful
- Printify
- Gelato
- Gooten
- CustomCat
- AutoDS
- DSers
- CJdropshipping
- Zendrop
- Spocket

### Accounting and ERP

- NetSuite
- QuickBooks
- Xero
- Sage
- Microsoft Dynamics 365
- SAP Business One
- Acumatica
- A2X

### Team communication

- Slack
- Microsoft Teams
- Gmail
- Google Workspace
- Outlook
- Discord
- Telegram
- SMS

### Store operations and data

- Matrixify
- Mechanic
- Zapier
- Make
- Google Sheets
- Airtable
- Notion
- Linear
- Jira
- Asana
- Trello
- Webhooks
- Any HTTP API

Run something that isn’t here? Most tools can be added when a store needs them.

## Start with next Monday.

Connect your store, your reviews, your returns, and your help desk. Next Monday starts with a note instead of a surprise, and every fix in it is waiting for your yes.

[Get started](<https://auth.onticord.ai/sign-up>)

[Agent instructions and connection guide](<https://auth.onticord.ai/llms.txt>)
