onti

How onti works

Your AI does the work. You say yes.

onti is what ChatGPT or Claude plugs into to run your business. You describe the job once. Your assistant hands it to onti, onti does it across your systems, and anything that matters comes back to you as an exact change to approve.

Money, and anything you can’t undo, always waits for a person.

Get startedConnect ChatGPT or Claude

One job, start to finish

  1. You“Watch for second late deliveries and sort them out.” Said once, to ChatGPT or Claude.
  2. ontiReads the order, the shipment, the ticket history, and the subscription. Keeps the receipts.
  3. ontiDrafts the fix and checks it against your rules: what it may do, what it must ask about.
  4. YouApprove, change, or decline from your phone. The exact change, not a form.
  5. ontiDoes it. Waits three days for the package to move. Checks it landed. Tells you.
  6. On recordWhat onti found, what it drafted, what you approved, and what happened next. Yours to check, any time.

What’s underneath.

Three words your assistant will use when it talks about onti, and what they mean.

Blocks

what a job can touch

The only things that reach your systems. Each one is built and tested by us, does one thing, and says up front whether it reads, changes, sends something to a customer, or moves money. You see that list before you turn a job on.

Skills

the plan, in plain words

A job written down as steps, not code. Your assistant drafts one from Blocks; you read the plain-language version and decide whether it’s allowed to run.

Runs

what’s done, what’s waiting

A job in progress. It remembers where it left off, waits days for a package to move if it has to, and won’t send the same email or refund twice, even when it has to try again.

What always waits for a person.

Not a setting. Not a threshold someone can raise on a busy day. Your assistant can ask for your approval. It can’t give it for you.

  • Refunds, credits, and replacements. Anything that costs money.
  • Anything you can’t take back: a cancelled order, a deleted record.
  • Turning on a new job.
  • Giving anyone access.
  • A second try, when onti can’t confirm the first one worked.

How onti fits with your other tools.

You may already have both of these, and you should keep them. onti handles the follow-up between them.

Workflow builders

Zapier, Make, n8n

Good when the job is the same every time: new order, add a row. You draw the steps yourself, and they don’t read a ticket history or weigh up what to do.

Chat assistants

ChatGPT, Claude, on their own

Good at reading and writing, and they can reach your apps. On their own they don’t keep a case open for a week, wait for a package to move, or leave a record of what they did.

onti

with your assistant

Your assistant is the front door. onti keeps the case open, waits for the package, does the follow-up, and stops at the things a person should decide.

onti for ecommerce, first.

Shopify stores first: the Monday note, and the three jobs that act on what it finds. Software, real estate, and law come next, each with its own note. If you run one of those and want in early, get started and tell us what Monday should say.

Connect your assistant.

It takes a few minutes with ChatGPT or Claude. The first thing to hand it is the order that went sideways last week.

Get started